EVO NAS Shares mapped with Project Sharing mode:
If a user is unable to move/rename a file/folder on an EVO NAS Share mapped with the "Project Sharing" mode, check the folder structure for any project files that match the EVO's Project Sharing settings for that share.
The way EVO's Project Sharing works is to automatically lock and protect the defined project files based on the first user to initiate an open or write command. Since copying project files from another location to the EVO initiates a write command to the EVO, then any project files in those folders will automatically be locked to the user who copied them.
When project files are locked by a user, the parent folders containing those projects cannot be renamed by other users. This behavior is to insure that the file's path remains the same when editors save their open projects. If you were able to rename the folder while the project was open, users would have troubles saving their already open files.
In order to rename folders after copying them to an EVO NAS share in the Project Sharing mode, the user should initiate the command in ShareBrowser Client to "Clear All Locks" on the share they copied to. This will release that user's locks for any project files in the folders they copied over, as well as any other locks that user might have active on that share.
Alternatively, a user can manually release the locks generated for any file in their copied data by right clicking the file and choosing, "Release Lock".
EVO NAS Shares mapped with the Locked mode:
If a user is unable to rename a file/folder on an EVO NAS Share mapped with the "Locked" mode, make sure that user has a permission greater than Read Only.
For more information on how the "Locked" mode for EVO NAS shares works, please see this KB Article:
EVO NAS Shares mapped with the Unlocked mode:
If a user is unable to rename a file/folder on an EVO NAS Share mapped with the "Unlocked" mode, then please contact support by opening a new ticket.