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Begin my Remote Commissioning Service for new EVO

Steve Higdon
  • Updated

This article is intended for customers who have purchased a remote commissioning/assisted installation service with their new EVO.

You'll be able to schedule your installation appointment using a link below.

This service is a one-time event; if you've already had an installation appointment using this service, please don't book another one. Instead, open a support case if you have further questions.

Was this service included with your EVO?

No / Unsure

 

Yes, I'm sure

  1. The support ticket that directed you to this page was created to begin this process. It provides shipping information for your order, as well as the order number you'll need to schedule your remote commissioning appointment.
  2. Use this link to schedule your remote commissioning date.
  3. Prior to the scheduled appointment it is critical that you download and follow the "Prep For SNS EVO Assisted Install Service.pdf" document (see link below).

 

Typical Agenda

On your setup date, a member of our commissioning team will walk you through the process, answer common questions, and offer advice specific to your requirements. During this appointment (usually about three hours) you will also be guided through practical uses of the EVO GUI.

  1. Physical hardware review
  2. Networking configuration
  3. Workflow discussion
  4. Recommendations on user permissions
  5. Demonstration of client-side setup
  6. User orientation for ShareBrowser software and workflow
  7. Registering your EVO

 

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