Customer Support KB
Announcements
- Statement on CVE-2021-44228
- Current Software Version Listing
- Login to get more documents and downloads
- How to get technical support, support schedule
- Schedule Remote Training Service for EVO & ShareBrowser
- macOS Catalina w/ SNS products
EVO Shared Storage Server
- Using SNS Nomad
- Considerations for external/VPN access to EVO
- How do I set up my new EVO?
- Configuring Backblaze (B2 Cloud Storage) for Slingshot Replication
- Configuring Google Cloud Platform (GCP) for Slingshot Replication
- Slingshot v.1.4 Released
SANmp (EOL)
- SANmp v.4.3.1 Released
- Windows 10 Fall Creators Update, Known Issues with SANmp
- Dead Usage Records (The command failed with Error Code: ffffc17b)
- Default password for SANmp Admin
- Windows 7 prompts for format of SANmp volume
- SANmp 4.3 Incompatible With Older (52mm) Hardware Dongles
ShareBrowser Media Manager
- How do I use Edit-Ready proxies in Final Cut Pro?
- ShareBrowser v.6.0.3 Released
- ShareBrowser v.6.0.1 Released
- Assign Windows Drive Letters in ShareBrowser 6.0.1/6.0.3
- ShareBrowser - Export to Resolve Studio
- ShareBrowser v.6.0.0 Partner Release
globalSAN iSCSI Initiator
- globalSAN and macOS 11 and 12 (Big Sur and Monterey)
- My activation key no longer works
- I purchased a globalSAN license, but haven't received an email with my license key. How can I activate?
- GlobalSAN does not appear in System Preferences and Errors on Launch
- iSCSI Header/Data Error Detection warning, or reduced speed
- Activation Key intended for Xtarget